VENDOR OUTSOURCING AND DELIVERY MANAGEMENT

This package combines all the relevant service providers who can support safety databases and hosting, various tools for basic daily operations so that the multiple communication and shortlisting of different vendors is totally eliminated.

Establishing operations

Global PLACO Solutions take the client through a concrete plan post the sign-up. We take full charge in setting up the complete operations with respect to resources, workflow management and also define a clear process enabling clients to have a smooth business experience while reducing unnecessary overheads.

Train to increase competency

Quality is a key factor for successful business and we ensure that quality is supervised and not compromised to attain maximum results.

Our training vertical ensures that the workforce are trained adequately and made competent to face business challenges and resources can hit the production phase and match to the speed of the projects within short time.

Monitoring for quality

We conduct Quality Audits independent of the client and vendor involvement. This “one-of-a kind” audit conducted directly from Global PLACO Solutions  ensures an unbiased audit yet assessing the standards. This rigorous and thorough stepwise monitoring gives a detailed assessment of the daily performance and puts quality in the first place.

The Service Level Agreement (SLAs) and Key Performance Indicators (KPIs) will be implemented after agreeing with the client and vendor to ensure that there is no dilution of quality. The SLAs and KPIs mimic checkpoints for a clear monitoring of the business without a drop in quality.

Centralized communication

Clear communication is crucial to any business.  

Global PLACO Solutions, believes in a Single Point of Communication (SPOC) to negate unnecessary communication webs. The client can coordinate with the SPOC instead of communicating with multiple teams thereby saving time and follow-ups. 

Our SPOC ensures that business process flows smoothly through extra vigilance and careful monitoring on a daily basis. The SPOC takes full authority and prioritizes the communication and conveys to concerned team depending on the criticality.